FAQ

FREQUENTLY ASKED QUESTIONS

FAQ and Products

1. I don’t like Vista; can you make me a computer with Windows XP?
2. My computer is so slow; can you do anything about that?
3. Can you put a new motherboard in my computer?
4. Can you use my Windows XP CD {retail} that I paid for in the new computer you build?
5. I don’t have my Windows XP CD or I didn’t get one when I purchased my computer, now what?
6. My computer won’t start, how much will it cost to fix?
7. My computer is dead, black screen or blue screen of death; will I lose all my pictures and music?
8. Will I lose all my programs if I buy a new computer?
9. My computer has viruses and popup so bad we can’t use it; can you fix it?
10. Can you build me a Virtual Machine with many operating systems on one single hard drive like I saw on TV?
11. Can you build me a Home Server to share media songs and pictures and backup all my important files?
12. What is an ITPro?



1. I don’t like Vista; can you make me a computer with Windows XP?

Answer: Yes, and if your PC came with Vista we can make it so you can boot {use} to either one. {Totally separate operating systems.}


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2. My computer is so slow; can you do anything about that?

  Answer: Yes, most often we can dramatically speed up your PC by upgrading the memory. {Read the testimonials.}
Also, we can show you how to use msconfig to control what programs run on your PC.  FACT: Nearly 70 % of the problems with computers are caused by the programs running. Computers-ITPro  LLC ® will show you how to control what runs on your PC and how to delete history and unwanted files and data.

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3. Can you put a new motherboard in my computer?

  Answer: Yes, however, some makers of PC’s customize their components so ONLY their components fit; and they over charge for replacement components.

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4. Can you use my Windows XP CD {retail} that I paid for in the new computer you build?

  Answer: Yes, I simply type the product key {on the retail Windows XP jacket} in when they ask and they activate it without any questions.

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5. I don’t have my Windows XP CD or I didn’t get one when I purchased  my computer, now what?

   Answer: Computers-ITPro  LLC ® will make you a Windows XP CD if your PC has the i386 folder.  Even if it doesn’t we can use any XP CD and call Microsoft in the Far East and get it activated from the key on the computer tower. Here is a paper I published on this a few years ago seen here:
Make-your-own-Windows-XP-CD by JimmyCarter

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6. My computer won’t start, how much will it cost to fix?

  Answer: Our standard charge for fixing a PC is very reasonable; usually $80/hour and we are fast. {See our logo on our home page} Speed...

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7. My computer is dead, black screen or blue screen of death; will I lose all my pictures and music?

  Answer; No, if I can make it visible as a slave on another computer I can copy all your pictures, music and files in minutes with my high speed computers.

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8. Will I lose all my programs if I buy a new computer?

  Answer: No, we will install and setup all the programs you have if you have the installation CD for the program. If you don’t we can retrieve the product key from your old PC and use it for the new PC, of course, we must adhere to the EULA. {End User License Agreement}

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9. My computer has viruses and popups so bad we can’t use it; can you fix it?

  Answer: Yes, but we are different than most other services. We copy your files and data and erase the hard drive to zeros restoring it to the way it was when it was new.
We than reinstall the operating system and your programs and pictures, music and files. When you get your PC back it is the way it was when you bought it new without losing your old pictures music or programs.

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10. Can you build me a Virtual Machine with many operating systems on one single hard drive like I saw on TV?

Answer: Yes, I can put as many virtual machines on a hard drive as you wish and I just published a paper on it that you can see here:
Virtual Machines by JimmyCarter

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11.   Can you build me a Home Server to share media songs and pictures and backup all my important files?

Answer: Yes, here is how we set it up.
Click here: FOR HOME SERVER

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12. What is an ITPro?
Information Technology Professional {ITPro}

As a computer technician our business customers {office networks} expect us to be able to do the following and that is why we have the name Computers-ITPro.

We fix computers; we  know hardware inside and out; we  know what symptoms different hardware problems produce; We  know software and what are the signs of software issues. We  have tremendous trouble shooting abilities (this is the single most important skill to being a PC technician). We basically need to know a computer inside & out in both hardware and software and we do.


You see, being a computer technician means that we are responsible for keeping the "technology" of the office in good working order; { last week a large dental office we serve had their main photo printer and a work station dental x-ray machine break down and we had both up and running in less than an hour. }; Computers-ITPro is the  "total package" for companies looking for no down time on their network..

As a PC tech  we can perform a complete diagnosis on any fax machine, copy machine, laser printer,  writer and then we can walk across the room and rebuild or repair any desktop, laptop or server. {We are currently testing Microsoft's Latest Beta Home Server software as a partner in their beta program.}

This is what being a computer technician is all about. Being able to keep the technology of any office up and running.

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104 Morrison Cove  Road, Mooresville, NC 28117
webmaster@computers-itpro.comjimmy@wedomotherboards.com
 


Computers-ITPro
Call 704-660-1580 or 704-883-6309
Serving the Charlotte-Lake Norman Area
Computers-ITPro  LLC ®
Mooresville, North Carolina
CEO Jimmy Carter
© 2010 - 2011:: Computers-ITPro  LLC  ®
104 Morrison Cove  Road, Mooresville, NC 28117
Webmaster@
Computers-ITPro  LLC ®com
jimmy@computers-ITPro.com